Services: NodePhone, Radio Network, Wireless DSL Areas: SA Start: Mon Dec 20 10:49:00 2010 End: Mon Dec 20 11:03:00 2010 We are currently experiencing some difficulties with WDSL customers connected to our Wellington,Nine Mile and Moorlands Towers. Engineers are investigating the issue to determine the cause and fix. We will post further updates to this advisory as they become available. UPDATE: 20/12/2010 11:03 ACDT: All services have been restored. Customers who continue to experience difficulties with their service should first try turning their modem/router and wireless radio off for 15 minutes, and if problems persist contact the Helpdesk.

Services: Internode Business Connect, Home DSL, Business DSL, SOHO DSL Areas: QLD Start: Wed Dec 15 22:35:00 2010 End: Mon Dec 20 08:56:00 2010 As of the 16/12/2010 10:12 ACDT, Internode technicians have discovered a possible disruption to the services listed above. Investigation is ongoing and further information will be provided in the next scheduled update on the 16/12/2010 before 12:30 ACDT. UPDATE: 16/12/2010 11:05 ACDT: Our Wholesale Provider has confirmed that there is a fault condition affecting ADSL services on the Burleigh Heads exchange. We have been provided with a tentative ETR by close of business on the 16/12/2010. Further updates will be provided in the next scheduled update on the 16/12/2010 before 18:00 ACDT. UPDATE: 16/12/2010 17:01 ACDT: There are no further updates at this time. Further updates will be provided in the next scheduled update on the 17/12/2010 before 12:00 ACDT. UPDATE: 17/12/2010 08:43 ACDT: Our Wholesale Provider has advised of a new ETR for close of business on the 17/12/2010. Technicians have been redeployed to the site to continue investigating this fault condition. Further updates will be provided on the 17/12/2010 before 18:00 ACDT. UPDATE: 17/12/2010 12:22 ACDT: Our wholesale provider has advised that corrective action of the fault condition is pending the replacement of faulty hardware. No new ETA has been given and the next scheduled update is for the 20/12/2010 before 10:00 ACDT. UPDATE: 18/12/2010 11:06 ACDT: Our wholesale provider has advised that corrective action of the fault condition is pending the replacement of faulty hardware due to severe storm activity. ETR is expected by 19:00 19/12/2010. UPDATE: 20/12/2010 07:41 ACDT: Our Wholesale Provider has advised that technicians are scheduled to attend the site, on the 20/12/2010, to further investigate this fault condition. Further information will be provided in the next scheduled update on the 20/12/2010 before 18:00 ACDT. UPDATE: 20/12/2010 10:37 ACDT: Our Wholesale Provider confirms the fault affecting the Burleigh Heads exchange has been resolved. Residential and Business Customers who are who are still experiencing issues, should call the Helpdesk on 1300 788 233 between the hours of 7am and midnight. Corporate Customers please contact Corporate Support on the number provided in your Quick Reference guide.

Services: Internode Business Connect, Home DSL, Business DSL, SOHO DSL Areas: QLD Start: Fri Dec 17 13:54:00 2010 End: TBA As of the 17/12/2010 15:00 ACDT, our Wholesale Provider has confirmed that there is a fault condition affecting ADSL services on the HODGSON VALE exchange. There is no ETA at this stage and further updates will be provided in the next scheduled update on the 20/12/2010 before 10:00 ACDT. UPDATE: 20/12/2010 07:53 ACDT: Our Wholesale Provider has advised that technicians are scheduled to attend the site, on the 20/12/2010, to further investigate this fault condition. Further information will be provided in the next scheduled update on the 20/12/2010 before 18:00 ACDT.